Monday, 20th Nov 2017

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Client Interaction

Secure Patient Interaction

A practice website not only needs to look good, it also helps if it provides clients with secure online services that allow them to request practice services from their home. Secure interactive services can assist the practice provide facilities that help attract new clients, while providing enhanced services to support the clients you already have.

All of the forms provided as part of the OurPractice website use secure socket layer (SSL) encryption to guarantee confidentiality for your practice and patients.

Link to your Clinical System

You can link your OurPractice website to the online appointment booking and other interactive services offered by your clinical system supplier. (eg Emis-AccessSystm-OnlineVision-Online etc)

Repeat Prescriptions

A Secure Repeat Prescribing system to help you manage your repeat requests and cut down on the number of trips to the surgery required of your patients. This works for all clinical systems. If your clinical supplier has this service available will integrate it for you. (eg Emis Access, iSoft, SystmOne, InPS etc)

Appointments

Cancel Appointment

An encrypted service which allows your patients to cancel appointments via your website. Saves you time and resources and will reduce your DNA rate in the practice.

Request Appointment

An encrypted service which allows your patients to request appointments via your website.

Update Details

Update Contact Details

You can keep your patient listings accurate and up to date with the online change of address form. Your clients can use one form to inform you of updates to all their family details.

Update Clinical Record (QOF Data Collection Form)

Improve your QOF data by letting patients send information online enabling you to update their clinical record.

Practice Survey

Collect patient feedback on your practice’s performance over the past year using the dynamic GPAQ survey form.

Comments and  Suggestions

Patients can send you their comments and suggestions helping you to improve your communication and services for your practice population.

Travel Questionnaire

Allow patients to send information about their upcoming travel plans. Your Practice Nurses can then advise patients of the appropriate vaccinations they will need, and prepare them for the patient’s visit to the practice.

Registration

New Patient Registration Form

Use a dynamic version of the GMS1 form alongside an interactive health questionnaire.

Adult Health Questionnaire

Allowing you to handle your new patient registrations via the website, saves you time for both the clinical and administrative staff.

Child Health Questionnaire

Allowing you to handle your new patient registrations via the website, saves you time for both the clinical and administrative staff.

Patient Participation

Helps the practice request patients to join their patient participation group and sign up for our patient surveys. Patient survey results can be included on your website to help GP Practices meet the requirements outlined in the National Directed Enhanced Services guidelines for this year.

Practice News

Allows your patients to sign up to receive email notification about practice news and updates.

 

Site last updated February 5, 2013 @ 10:02 am; This content last updated January 14, 2012 @ 4:56 pm